Repeat prescription
Send us a photo of your script from your phone. We prepare it, claim from your medical aid, and message you when it is ready for collection or delivery.
Send a photo of your script
Reservoir Hills · Durban
The pharmacy that knows your name.
Prescriptions dispensed by pharmacists who take the time to explain them. A nurse-run clinic without the wait. Chronic medicine that arrives before you run out. All of it right on Mountbatten Drive, so it fits into a trip you were making anyway.
- SAPC registered pharmacy
- All major medical aids
- Free local delivery
Shopfront, from the pavement
Signage legible, door open, taken in morning light.
photos/shopfront-exterior.jpg · 3:2
Three things most people come here for
Start any of them from your phone, and we will have it ready before you arrive.
Book the clinic
Immunisations, wound care, family planning, blood pressure and glucose checks — run by a registered nursing sister. Walk in, or book a slot and skip the queue entirely.
Request a bookingHave it delivered
Free local delivery — Reservoir Hills, Westville, Clare Estate, Sydenham and Sherwood. Order before 14:00 on a weekday and it goes out the same afternoon.
Delivery areas
Skip the wait
Send us your script from your phone
Take a photo of your prescription or repeat card and we will have it dispensed and claimed before you arrive — or delivered to your door.
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Photograph your script
Lay it flat in good light so every line is readable, including the doctor’s details and signature.
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Send it to us on WhatsApp
Fill in your details and tap send. WhatsApp opens with everything ready.
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We message you when it is ready
Collect it in store, or we deliver it free locally.
For a first fill, please bring the original prescription when you collect — the law requires us to see it. Schedule 5 and 6 medicines always need the original.
What we do
A full-service pharmacy, on your doorstep
Everything a hospital dispensary offers, without the drive into town — and with a pharmacist who will actually sit down and talk you through it.
Prescription dispensing
Acute and repeat scripts filled the same day, with generic substitution offered on request so you keep more of your medical aid savings.
Chronic medication
Diabetes, hypertension, asthma, cholesterol, HIV and more. We track your refill dates, handle the chronic authorisation paperwork, and remind you before you run out.
Vaccinations
Seasonal flu vaccines, childhood immunisations on the state schedule, tetanus boosters and pre-travel advice, all administered on site.
Health screening
Blood pressure, blood glucose, cholesterol and BMI checks while you wait. Results explained on the spot, with a referral letter if anything needs a doctor.
Baby & mother care
A dedicated baby clinic for weigh-ins, growth monitoring and immunisations, plus formula, nappies and everything else a new parent forgets to buy.
Front shop
Vitamins and supplements, first aid, mobility aids, skincare, home tests and the small everyday things — stocked because our customers kept asking for them.
Chronic medicine
Never run out of your monthly medicine again
Chronic scripts are the easiest thing in the world to forget until the last tablet is gone. Put yours on our refill register once, and we take it from there — including the chronic authorisation forms your medical aid keeps asking for.
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Register your script with us
Bring it in, WhatsApp a photo, or ask your doctor to send it through directly. We capture it once.
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We prepare it every month
Three days before you are due, we dispense it, submit the medical aid claim, and message you the moment it is ready.
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Collect it, or we bring it to you
Pop in at your convenience, or have it delivered free of charge locally.
Chronic conditions we manage
- DiabetesOral medication, insulin, needles, strips and glucometer support.
- Hypertension & cholesterolWith a free blood pressure check every time you collect.
- Asthma & COPDInhaler technique checked properly, not just handed over.
- HIV & ARV therapyDiscreet, private, and never discussed at the front counter.
- Mental healthContinuity of supply, with a pharmacist you can speak to in confidence.
- Thyroid, epilepsy, arthritisAnd most other CDL conditions on the chronic disease list.
Find us
Find us on Mountbatten Drive
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Address
Shop 2, 300 Mountbatten Drive
Reservoir Hills, Durban, 4091 -
Telephone
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Email
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Parking
Outside the door, step-free entrance
Trading hours
Checking hours…
- Monday – Friday 09:00 – 19:00
- Saturday 09:00 – 15:00
- Sunday Closed
Good to know
Questions we are asked every week
Do I need to bring the original prescription?
For a first-time script, yes — South African law requires us to hold the original. Once it is registered with us, repeats can be requested by WhatsApp or phone and we will dispense from the copy on file until the script expires.
How much does delivery cost?
Nothing for local delivery. That covers Reservoir Hills, Clare Estate, Sydenham, Sherwood and most of Westville. Further afield we charge a small flat fee — phone us and we will quote you before dispatch.
Can I get medicine without seeing a doctor first?
For many minor ailments, yes. Our pharmacists hold a Primary Care Drug Therapy qualification, which allows us to assess and treat a defined list of common conditions and to dispense Schedule 0 to 2 medicines directly.
Anything outside that scope, or anything that worries us, gets a referral letter and an honest recommendation to see a doctor.
What happens if my medical aid rejects the claim?
We tell you at the counter, before you pay, and explain why — benefits exhausted, chronic authorisation missing, or a formulary substitution needed. In most cases we can call the scheme there and then, or switch you to an equivalent generic that is covered.
Are you open on Sundays and public holidays?
We are closed on Sundays. Public holidays vary — please phone us on 031 830 3992 before travelling, and we will post reduced hours on our Instagram page in advance.
If you are going to run out of chronic medicine over a long weekend, tell us a few days early and we will make sure you have enough to see you through.
Is my information kept private?
Always. Patient records are confidential under the Pharmacy Act and are processed in line with POPIA. We never discuss a patient's medicine at the front counter, and we will never share your details with anyone but your medical scheme and prescriber.
Medical aid
We claim directly from your scheme
Swipe your card and walk out. No forms, no waiting for a refund, no paying up front on most benefit options.
Scheme not listed? Ask us — we claim from most South African medical schemes.